FOREX.com Review

FOREX.com was founded in 2001 and is a highly regulated broker in the UK, US, Canada and Australia. Their parent company, GAIN Capital Holdings is listed on the New York Stock Exchange under GCAP. They offer a variety of account types as well as different options for trading platforms. Forex.com offers a large selection of research and educational tools to traders of all skill levels.

Overview

Nationalities USA Clients allowed
Account Funding $100
Is a corporate Account Possible?                Yes
Sign Up process Fast
Funding options Debit/Credit Card, wire transfer
Max leverage n.a.
Forex: Spot Trading YES
Currency Pairs 91
CFDs 4500
Cryptocurrency
Commodities 26
Stocks
Penny Stocks

Regulation and Trust

FOREXcom complies with CIMA regulation in Cayman. Account funds are therefore kept segregated and separate from business funds. FOREX.com also have a risk committee in case of a default. They have more funds than deemed necessary with available cash and liquidity at $144.0 million in comparison to the $99.9 million that is the minimum regulatory capital required. They are also regulated in several other global jurisdictions including, the UK’s Financial Conduct Authority (FCA), Canada’s Financial Services Agency (FSA), Hong Kong’s Securities and Futures Commission (SFC) and by the Investment Industry Regulatory Organisation of Canada (IIROC

The FOREX.com app makes use of encryption technology to ensure another level of safety.

Commissions & Fees

FOREX.com offers three different account types each with its own pricing model. A Standard Account offers no commissions and competitive spreads. You can expect typical spreads of 1.7 pips on EUR/USD but this can be as low as 1 pip on EUR/USD.  The commission account caters more towards traders looking to trade on reduced spreads. Spreads are as low as 0.2pip on EUR/USD, but a $5 commission fee is charged per 100k traded. The commission account is not available on MetaTrader. Lastly, the Direct Market Access (DMA) trading account has been created for active traders with a minimum trade size of 100k. This account offers the benefits of trading on agency-based prices with no additional mark up. This account is also not available on Metatrader.

Additional charges to consider include a rollover fee, charged on open trades at 5pm ET and an inactivity fee of $15 per month charged for an account that isn’t active for 12 months or more.

Community

FOREX.com is only present on Facebook, Twitter and Youtube. Their Facebook account has 38 258 followers and their YouTube account has 11 200 subscribers. Their most active social media account, Twitter, has their largest following of 165.2k followers. You can expect to find various articles, trade ideas and analysis on their Twitter account.

User Experience

Forex.com try to offer their traders the best experience possible. Their platform is user friendly and you benefit from high-speed executions. 99.79% of trades are executed in less than 1 second with the average execution time of 0.08 seconds. Traders experience frequently updated bids and asks in order to give them the most accurate price. If you would like to open an account with FOREX.com, the process is simple and only requires you to choose an account type and upload your personal information and identity verification documents. This usually takes less than an hour.

High volume traders are rewarded with the Active Trader feature. This allows them to benefit from monthly cash rebates, one-on-one support and reimbursement of bank fees.

Functionality and Tools

FOREX.com’s advanced Trading Platform has over 100 indicators and allows you to switch between 15 time frames. The platform allows you to compare markets and has a calendar available to traders. You can also trade through TradingView which offers advanced charting tools and over 50 indicators. FOREX.com’s app uses real-time data and allows you to trade and analyse markets. It also allows you to set up trade alerts and notifications. Their desktop platform is user friendly and supports backtesting using its Development Studio. They have also provided a margin calculator if you would like to work out what margin requirement is needed.

In terms of research, FOREX.com offer a variety of articles and videos in their education section in order to assist you with trading. They recommend certain topics based on your experience level and also offer live trading session webinars.

FOREX.com offers a demo account that lasts for 30 days. After then you will not be able to renew the demo account.

Trading Platforms

FOREX.com offer a variety of platforms to trade on. The options include their web trading platform; their mobile trading platform; MetaTrader 4 and MetaTrader 5; as well as FOREX.com’s Advanced Trading Platform for desktop. They also offer TradingView, a professional charting platform. Their Advanced Trading Platform is for more experienced traders and includes advanced tools, charts and integrated trading strategies. It has the same functionalities as the web-based platform but is harder to navigate. Their web platform has a user-friendly experience with good search functions, the ability to use many order types and the ability to set up alerts and notifications.

The FOREX.com app is available for both iPhone and Android devices and can be downloaded for free from the respective app stores. Whilst it has a great design, certain features are slow to load and it only requires a one-step login. The app has been downloaded over 100k times and received a 3.4 star rating.

Customer Service

FOREX.com currently only offers customer support by phone or email. There is no live chat option which is disappointing, however, they do have a great FAQ page. Their customer service is available 24 hours a day from 10 am on Sunday through to 5 pm on Friday ET.

Summary

FOREX.com is a highly regulated broker trusted by many traders. They offer a range of account types which varies the costs involved. Active traders will benefit more since their trading costs are lower. FOREX.com have a variety of platforms to chose from with their web-based platform being the best in our option. Things to consider include the fact that they do not have negative balance production and some spreads are higher than competing brokers.

FOREX.com is a highly regulated broker trusted by many traders. They offer a range of account types which varies the costs involved. Active traders will benefit more since their trading costs are lower.